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Terms, Conditions & Privacy Policy

terms & conditions

 1. Definitions

1.1 The following terms and conditions apply to all transactions carried Techpoint Distribution Ltd, whose principle place of business is:

Unit G5 Kemp Road, Chadwell Heath Industrial Park, Dagenham, Essex, RM8 1SL United Kingdom
Company Registration number: 7813529
VAT Registration No.: GB 123183935

1.2 ‘You’, ‘Your’ or ‘the Customer’ means the consumer whose offered to purchase goods from the Supplier or has accepted a quotation from the supplier.

1.3 ‘Written’ or ‘Writing’ includes facsimile transmission, email and other comparable means of communication.

1.4 ‘Conditions’ means the Terms and Conditions of sale of goods set out in this document and any other special additional conditions agreed in writing by the Supplier.

1.5 ‘Goods’, ’items’ or ‘order’ means the products (including  any installment of products or any parts for them) which the supplier supplies in accordance with these Terms & Conditions.

2. General

2.1 If you need to contact us please contact us via the contact us page on www.b2b.techpointdistribution.co.uk

2.2 The following terms & conditions should be read carefully by you before placing an order with www.b2b.techpointdistribution.co.uk. It is recommended that a hard copy of the terms & conditions be retained with the order by you, should you for whatever reason need to rely on these in the near future.

2.3 We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

2.4 To order goods through this website you must be at least 18 years of age.

3. Contract

3.1 A contract is only legally binding between you and the Supplier for the sale of any goods when the Supplier has received and accepted your order, and the Supplier has received payment for the full amount in cleared funds. Until such point no legally binding contracts exists between you and the supplier.

3.2 When placing your order you will receive an acknowledgement for your order usually via e-mail this will constitute as receiving your offer to purchase the goods in question. Payment for the order will then be taken from you and following this you will receive an email to confirm acceptance of your offer. Once you receive an email from the supplier accepting your offer a legally binding contract is formed and would be subject to these Terms and Conditions. The contract is subject to your right of cancellation, please Section 7.

3.3 The supplier may change these Terms and Conditions of Sale without any warning or notice. These terms & conditions would be binding to any future purchases made by you.

3.4 We have the right to refuse at our discretion to supply any offer to purchase made by you.

3.5 These Terms & Conditions of Sale and the supply of the goods will be subject to English law and the English courts will have jurisdiction in respect of any dispute arising from a contract.

4. Payment and Availability

4.1 Customers from the UK and abroad can place orders with us once a trade account has been opened from our members of staff. 

4.2 All products are subject to availability and may be withdrawn at any time. However it is our policy to contact you if a product is no longer available and if you do not wish to proceed with the order or for any reason we cannot supply the product we will arrange for the order to be cancelled and any monies received to be refunded to you.

4.3 We offer an extended range of products which are obtained directly from our suppliers. These products are subject to our suppliers, stock availability and delivery dates made by our suppliers. It is our policy to contact you to explain the stock and delivery situation with these products. Again if you do not wish to proceed with the order, we will arrange for it to be cancelled and any monies received to be refunded to you.

4.4 Payment for the goods and delivery charges can be made by any method shown on the Supplier's website at the time you place your order. The supplier must be in receipt of full payment before the due date for delivery.

4.5 No delivery will be made until cleared funds have been received by the supplier.

4.6 The Supplier will email you a receipt for payment once goods have been dispatched.

5. Delivery

5.1 The supplier shall endeavour to deliver the Goods within the specified time from receiving your order (subject to availability) and every reasonable effort shall be made to keep to any estimated delivery date given. If the Supplier is unable to do this, then you will be informed of a new delivery date. If you do not agree to a new delivery date then the order will automatically be cancelled and any binding contracts will be void and unenforceable.

5.2 Unless otherwise agreed we may deliver by instalments, your cooling off period under the right to cancel will commence the day after the day of the delivery of your final instalment.

5.3 Should the customer request for the delivery to be made by instalments a further agreed carriage charge will be applicable.

5.4 Delivery of the goods shall be made to the customers confirmed address and the customer shall make all arrangements necessary to take delivery of the goods whenever they are tendered for delivery.

5.5 We offer a wide range of delivery options. If you supply an email address you will also receive notification of delivery dates/times by email. If you supply a mobile phone number you will also receive a notification of delivery dates/times by text. 

5.6 Cancel of an order can only be exercised immediately once an order has been placed, but not after the order has been dispatched.

5.7 If you deliberately fail to take delivery of the goods (otherwise than by reason of circumstances under control of the Supplier) then without prejudice to any other right or remedy available to the Supplier, the Supplier may:

a. store the goods until actual delivery and charge you for reasonable costs (including insurance) of storage; or
b. sell the goods at the best readily obtainable price and (after deducting all reasonable storage and selling expenses) account to you for any excess over the price you agreed to pay for the goods or charge you for any shortfall below the price you agreed to pay for the goods.

5.8 We ask you to notify us if you have not received your delivery within 72 hours of receiving the shipment notification email, to enable us to trace your order.

5.9 The supplier may deliver the Goods in advance of the estimated delivery date. However shipment notification may be made by telephone call/message, email, and fax or by post on the due date.

6. Damaged, Shortages and Non-Deliveries

6.1 Once your order has been dispatched by the supplier, a shipment notification email will be sent to you detailing:

a.the delivery agent,
b.the approximate time when delivery will take place,
c.the delivery agent’s tracking number, 
d.the delivery service used,
e.The number of parcels being sent to you

6.2 Upon receipt of your order the delivery agent shall ask you to sign for the goods received in good condition. Please carefully examine the packaging and note down any damages on the delivery agent’s documentation. It is your responsibility to sign for the correct number of parcels the delivery agent is delivering to you or getting you to sign for. If you are unable to check the contents of the package at that moment in time please sign for the parcel as "UNCHECKED". Failure to do so may affect any claims that you make thereafter.

6.3 Damaged in Transit - Should any damage be identified upon opening the parcel(s) you should notify the supplier within 24 hours of delivery and advise the exact damage. Under these circumstances the goods should be put back into the original packaging you received them in and made ready for collection by the supplier. Failure to notify in the given time could affect the claim being made by you. It is imperative that you do not dispose of any of the packaging, as this will be required to affect a claim against the delivering agent.

6.4 Shortage or Incorrect Delivery - Should any delivery be short or incorrect you should notify the supplier within 24 hours of delivery and advise the exact inconsistencies. Failure to notify in the given time could affect the claim being made by you. It is imperative that you do not dispose of any of the packaging, as this will be required to affect a claim against the delivering agent. Should you be missing an item but signed for the correct number of parcels, you must notify us as soon as possible. You will be requested to provide us with a copy of the shipment notification included in your delivery.

6.5 Failed Delivery - Should your order not reach you within 72 hours of receiving the shipment advice email being sent to you, you should notify the supplier immediately of non delivery of your order.

6.6 Upon receiving notification from you regarding a delivery discrepancy the supplier will initiate an investigation on your behalf and endeavour to have a replacement in progress within 4 working days of receiving your claim. The claim will be handled by the supplier, and an arrangement will be made to collect the damaged goods and replacements will be sent.

6.7 We will not accept liability for goods lost in transit unless we are notified within a reasonable period and request that we are notified as soon as possible and the most within 5 days from the shipment date. The shipment date will be advised via the shipment notification email which will be emailed to you when your order is dispatched.

6.8 We shall accept no liability for shortages, non-deliveries, incorrect goods and goods damaged on delivery if you do not report this to us within a reasonable time period. Except when extenuating circumstances have prevented notification within the reported timescale. The extenuating circumstances must be by mutual agreement.

7. Chargebacks

7.1 If at any time any payments made for Goods by credit card are reversed by the credit card company ("a chargeback"), whether the credit card company acted on your instructions or not, please note that the legal ownership of the Goods shall pass back to us. You shall then hold the Goods as our agent and shall account to us for the value of the Goods. In such a situation, you are instructed to keep the Goods separate from your and any third party goods and ensure that they are properly stored, protected, insured and identified as our property.

7.2 In addition to any other rights, we may in these circumstances, upon giving 7 days notice require you to return or deliver the Goods to us, at the expiry of which, we shall take legal proceedings to recover the goods or their value and any other costs we may incur to recover the goods.

7.3 If a chargeback has been made, please note that you shall not be entitled to pledge or in any way charge by way of security for any of your indebtedness any of the Goods which remain our property.

7.4 This does not affect your statutory rights.

8. Return of Orders

8.1 Incorrect goods

8.1.1 It is your responsibility to notify us of any incorrect goods supplied to you within a reasonable time from the date of shipment.

8.1.2 If the items are not as ordered, you must not open the manufacturers packaging or use the item.

8.1.3 You will be required to provide further information on what was received i.e. we may require the manufactures part codes and a full description of what has been received.

8.1.4 Should there be any extenuating circumstances that have prohibited you from notifying us within a reasonable time frame, resolution will be by mutual decision.

8.2 Faulty Goods (not applicable to goods returned under your right to cancel)

8.2.1 If you think that the product you have purchased is faulty or incompatible we may refer you to the manufacturer, due to their extensive knowledge of their products. If the manufacturer agrees that the product is faulty, in most cases they will be able to authorise a replacement/repair of the product direct with you. This does not affect your rights to deal direct with the supplier.

8.2.2 A restocking fee of up to 25% could be charged on returns, which prove to be non-defective. It is therefore imperative that you have made contact with the manufacturer first. The restocking fee is non-negotiable. In all instances when contacting a Manufacturer you must retain the reference code that you are given.

8.2.3 Opened products shall not be accepted for credit or exchange. If any products are found to be faulty you may be asked to contact the manufacturer directly as they will issue replacement products. Once products is opened it is deemed that you have accepted the manufacturers terms or license, products can only be returned un-opened.

8.2.4 If a product fails within the manufacturer’s DOA (dead on arrival) period, a replacement product or a refund will be offered to you, you will be offered a repair and not a replacement on products as this is the most economical option, high costs are involved with offering replacements, this does not affect your right to a refund.

8.2.5 Dead on arrival indicates the period in which we will offer a refund on a product from arrival; we class this as a reasonable amount of time.

9. Refunds

9.1 If for any reason you are issued with a refund, please note the following,

a. All refunds will be issued to the same payment method as on the original order.
b. When a refund is processed, you will receive an email notification.
c. A refund will usually reach your credit card account within 4 working days after it has been processed, please allow up to 10 working days for it to be credited. We aim to process all refunds within 21 days of request; refunds will be processed as quickly as possible.
d. If the goods are found not to be faulty or they have been damaged by misuse, they will be returned to you and no refund will be issued unless returned under the distant selling regulations.

10. Warranty and Product Guarantees

10.1 Certain Goods supplied by the Supplier come with 12 months (unless otherwise stated) warranty from the date of shipment and are covered by the terms and conditions of the Original Manufacturer’s Guarantee. This warranty does not affect your statutory rights as a customer..

10.2 Manufacturers warranties can be found on warranty cards located in the product box, this is in addition to the consumer statutory rights.

10.3 The warranty does not cover any defect in the goods arising from fair wear and tear, willful damage, accident, negligence by you or any third party, use otherwise than as recommended by the manufacturer, failure to follow the manufacturer's instructions, or any alteration or repair carried out without the manufacturer's approval.

10.4 If the goods supplied to you develop a defect while under warranty or you have any other complaint about the goods, you should notify the Supplier in writing via the online returns section or email Customer Services, as soon as possible, but in any event within 7 days of the date you discovered or ought to have discovered the damage, defect or complaint.

11. Description of goods & Typographical Errors

11.1 The description and price of the goods is available to you on the Supplier’s website when ordering.

11.2 Every effort is made to ensure that product description and price shown on the Supplier’s website is accurate at the time you place an order, if errors are found then the supplier will inform you as soon as possible. The supplier will give you the option to cancel your order or rebook it under the new terms and price. If the supplier after informing you and offering you the option does not get a response from you, then the supplier will reserve the right to cancel the order automatically within 7 days of you being informed.

11.3 In the event that a product is listed at an incorrect price due to a typographical error or error in pricing information from our suppliers, we shall have the right to decline or cancel any orders based on the incorrect price whether or not the order has been confirmed.

11.4 Although we warrant that the goods will, at the time of delivery, correspond to the description given by us all products we sell are of a technical nature and it is not practical to publish detailed specifications of all the products.

11.5 All images, descriptive matter, specifications and advertising are for the sole purpose of giving an approximate description of the goods as manufacturers may change the look or performance of products from time to time, products may also be superseded by a new model.

11.6 Full details are available from the original manufacturer’s brochures & websites.

11.7 If you buy goods which have no published technical specifications, you should establish the suitability of the goods for your intended purpose.

11.8 All goods have an item description and a manufacturer’s part code, information can be found by emailing us or via the manufacturer’s web site. This does not affect your right to cancel.

11.9 Should you receive goods that do not match our advertised specifications we will offer a full refund.

11.10 Whilst we endeavour to ensure all images and specifications are correct at the time of publication, they do vary. If you spot a mistake with an image or with a products specification please let us know.

12. Limitation of Liability

12.1 The Supplier's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods.

12.2 If you are a business customer the Supplier shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with this agreement.

12.3 The Supplier will not be under any liability whatsoever in the event that it is prevented or delayed from supplying or making delivery of any order placed by you by any reason or cause beyond their control. The supplier will keep you notified of any changes to the expected delivery via email and/or via order tracking.

12.4 Nothing in these conditions excludes or limits the liability of the Supplier for death or personal injury caused by the Supplier's negligence or fraudulent misrepresentation.

12.5 Our failure to insist upon strict performance of any provision of these Terms and Conditions shall not be deemed to be a waiver of our rights or remedies in respect of any present or future default of the Customer in performance or compliance with any of these Terms and Conditions.

13. Risk & Ownership

13.1 The risk in Goods shall pass to you upon delivery of the Goods at which time you shall become responsible for their safekeeping and you should therefore make sure that you are adequately insured against any damage or loss which may affect those Goods.

13.2 Ownership of the goods shall not pass to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of:

a. the goods, and
b. all other sums which are or which become due to the Supplier from you on any account.

13.3 The Supplier shall be entitled to recover payment for the goods notwithstanding that ownership of any of the goods has not passed from the Supplier.

14. Title for Business Customers

14.1 If you are a business customer, until ownership of the goods has passed to you, you must:

14.2.1 Store the goods (at no cost to the Supplier) separately from all your other goods and goods of any third party in such a way that they remain readily identifiable as the Supplier's property;

14.2.1 Do not destroy, deface or obscure any identifying mark or packaging on or relating to the goods; maintain the goods in satisfactory condition and keep them insured on the Supplier's behalf for their full price against all risks to the reasonable satisfaction of the Supplier.

14.2.1 Insure on behalf of the supplier the products or goods for their full price against all risks to the reasonable satisfaction of the Supplier.

14.2.1 Hold the proceeds for the goods from an insurance claim on behalf of the supplier not mix them with any other money, nor pay the proceeds into an overdrawn bank account.

14.2 If you are a business customer your right to possession of the goods shall terminate immediately if:

14.2.1 you have a bankruptcy order made against you; or make an arrangement or composition with your creditors; or otherwise take the benefit of any statutory provision for the time being in force for the relief of insolvent debtors; or (being a body corporate) convene a meeting of creditors (whether formal or informal), or enter into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation; or have a receiver and/or manager, administrator or administrative receiver appointed of its undertaking or any part thereof; or a resolution is passed or a petition presented to any court for your winding up; or for the granting of an administration order in respect of you; or any proceedings are commenced relating to your insolvency or possible insolvency;

14.2.1 you suffer or allow any execution, whether legal or equitable, to be levied on your property or obtained against you or you are unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986 or you cease to trade. 

15. Data Protection

15.1 The Supplier will take all reasonable precautions to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.

16. Enforceability

16.1 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of any other provision of these Conditions and the remainder of the provision in question shall not be affected.

17. Saving and accessing the text of the agreement

17.1 The contract's content will be stored. You may store the terms and readily look them up. For safety reasons your order's data are not available via internet. We keep these data in confidence according to our privacy policy.

 
 

 

Privacy Statement

 1. Who are we?

TECHPOINT DISTRIBUTION LTD is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are 0208 599 9345

 ‘Techpoint Distribution’ and the Techpoint Distribution Logo, are trademarks registered under the name of Techpoint Distribution Ltd

 Our VAT Registration No: GB 123 1839 35

 Our Company Registration No: 7813529

 VAT is charged on all goods sold within the UK, at the standard UK rate of 20.00%, VAT is included in all of our prices.

 Our registered address is:

 Unit G5 Kemp Road, Chadwell Heath Industrial Park, Dagenham, Essex, RM8 1SL, United Kingdom

 Our trading address is:

 Unit G5 Kemp Road, Chadwell Heath Industrial Park, Dagenham, Essex, RM8 1SL, United Kingdom

 Contact details:

 Email: enquiries@techpointdistribution.co.uk

 Tel: 0208 599 9345

 2. What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

We may use your personal information to send you information about our products and services which you have requested from us by signing up to our newsletter. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by using the unsubscribe-function at the end of the marketing e-mail or on the page newsletter in the shop.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information.


3. What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: 

To process orders and to contact you in concerns to orders and possible promotions
To personalize your experience(your information helps us to better respond to your individual needs)
To improve our website(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service(your information helps us to more effectively respond to your customer service requests and support needs)
To notify you of website news when you subscribe to our mailing list. we may use your details for marketing purposes.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested:
To administer a contest, promotion, survey or other site feature
To send periodic emails

If you would like us to delete information held about you, please email us using Contact us Page and we will remove your data from our system.

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data. 

4. How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. 

5. Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. 

6. Google Analytics

This website uses Google Analytics to help analyse how users use the site - standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors' us of the website and to compile statistical reports on website activity.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website. 

7. Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

8What is our legal basis for processing your personal data?

a)    Personal data (article 6 of GDPR)

Our lawful basis for processing your general personal data:

 Consent of the data subject;

YOU, being a customer of Techpoint Distribution Ltd are agreeing to purchase an item from us and are happy to share your personal details with us in order for us to fulfil your order.

 

 Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract

We require this to fulfil the order.

 Processing necessary for compliance with a legal obligation

We require this to fulfil the order.

 Processing necessary to protect the vital interests of a data subject or another person

 

Any details that are downloaded are deleted short after to ensure customer data is safe.

 Processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

 

Our company is governed by the ICO to ensure general data is being protected.

 

9. Providing us with your personal data

We require your personal data as it is a contractual requirement to facilitate your order. 

10. Sharing your personal data

Your personal data will be treated as strictly confidential, and will be shared only with employees that process orders. 

11. How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary for a period of 60 days in order to ensure we have your order details. 

12. The categories of personal data concerned

With reference to the categories of personal data described in the definitions section, we process the following categories of your data:

  • Personal data (NAME, ADDRESS AND CONTACT DETAILS) 

13. Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. 

14. Your rights and your personal data

 Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

  • The right to request a copy of the personal data which we hold about you;
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary to retain such data;
  • THE RIGHT TO WITHDRAW YOUR CONSENT TO THE PROCESSING AT ANY TIME, WHERE CONSENT WAS YOUR LAWFUL BASIS FOR PROCESSING THE DATA
  • The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics). 

15. Transfer of Data Abroad

We do not transfer personal data outside of the EEA 

16. Automated Decision Making

We do not use any form of automated decision making in our business 

17. Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

18. Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. 

19. How to make a complaint

To exercise all relevant rights, queries or complaints please in the first instance contact us via telephone on 0208 599 9345 

20. Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information from the contact us page indicated on                             

www.b2b.techpointdistribution.co.uk 

GDPR Explained 

Data controller - A controller determines the purposes and means of processing personal data.

Data processor - A processor is responsible for processing personal data on behalf of a controller.

Data subject – Natural person

Categories of data: Personal data and special categories of personal data

Personal data - The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.

Special categories personal data - The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.

Processing - means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Third party - means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

 
 

 

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